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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required Skills

communicating and negotiating with colleagues supervisors and subordinates

overtly displaying professionalism in all day to day work activities

counselling and mentoring colleagues

motivating leading and directing individualsteams

responding to the concerns of individuals and work teams

formal and informal monitoring of work performance

Required Knowledge

jurisdictional laws

policies and procedures and in particular those related to work practices

rostering and workplace agreements and disciplinary procedures

organisational policy and procedures covering operational safety issuespractices

professionalism as expressed through an organisations Codes of EthicsCodes of Practice

general andor specialised policing tasks as appropriate to area of supervision

the organisations corporate goals plans and strategies

strategies to motivate and promote working relationships

work performance review processes and mechanisms

principles of networking

mentoringcoachingdeveloping others

recognising individual differences

Evidence Required

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential for this unit that competence be demonstrated in the ability to develop effective and sound internal and external relationships which facilitate the achievement of planned outcomes

Consistency in performance

Evidence of competence must be assessed over time in a range of workplace or simulated situations

Context of and specific resources for assessment

Context of assessment

Evidence should be gathered over a period of time in a range of actual or simulated workplace environments

Specific resources for assessment

No special requirements

Guidance information for assessment

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA Public Safety Training Package

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.

Range Statement


The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Information and ideas may be derived from	departmental information computer information systems internal and external intelligence community information community groups local/national/international media other organisations colleagues team members, self, other policing personnel provision of intelligence regarding local activities passing on of information/feedback on community response to team's presence/actions suggestions for new ways to tackle local issues offers to establish new community policing ventures requests for specialised assistance
Clients may include	internal (colleagues, supervisors, other police personnel) or external (government/non-government agencies, local community services including ethnic communities and groups, businesses, individuals)
Interpersonal styles and methods relate to the manner in which	the verbal and non-verbal communication processes are undertaken and reflect the officer's concepts of social/cultural equity and professionalism
Support may include	personal assistance advice brokering of new contacts mentoring referrals, etc
Codes of ethics refer to	the organisation's established gazetted or implied guidelines for professional policing practice
Networks may be internal or external to the organisation and/or the workplace and could include linkages with	internal departments/sections community grouped/individuals local businesses local disadvantaged support groups
Difficult situations may include	formal and informal complaints situations requiring mediation